Would it make you more comfortable within yourself and less anxious about talking to people if you knew how to handle tricky conversations? Let’s look at the worst case scenario where something escalates quickly. Listen to this and never be caught out again.
The music I've used is from my album The Awakening which you can find under my artist name Helefonix. https://helefonix.bandcamp.com/album/the-awakening
If you have any questions or any suggestions for topics to cover for future episodes please email me at helenmeissner@hotmail.co.uk :) I look forward to hearing from you.
Thanks to everyone who has got in touch to say how much these have helped them. Makes all the difference. You can find me on twitter at @helenmeissner.
If you are interested in me holding a one day coaching session with your team to brush up these skills, you can get more information here
https://www.thomsontraining.com/soft-skills-and-specialist-topics
Or email me on the address above.
(00:00) Music - Who Do You Wanna Be by Helefonix
(00:20) Speaking starts
(02:00) I believe the fear of a situation escalating quickly can stop us from standing up for ourselves
(03:26) Our experiences of, and reaction to observable conflict when we were growing up, perhaps between parents. will affect how we react when faced with aggression.
(04:08) If we hold off too long and keep quiet, the situation can get worse, so nipping things in the bud is essential for an easier, less stressful life
(05:44) Music - Soul's Cry by Helefonix
(06:29) Start of step by step guide with examples of what to do and say
(12:33) Music - I'll See You On The Other Side by Helefonix
(12:55) Why we have difficulties in personal relationships with thinking we know someone
(16:04) Open and honest communication does not mean tactless or brutal
(16:40) Music - Enlightenment by Helefonix
(16:56) Diffusing a communication time bomb. More examples, things to consider and steps to follow
(23:25) How being able to do this can have a dramatic effect on your life and well being
(26:14) Music - Communion by Helefonix
(26:30) Handling 'it's fine'
(27:32) Demonstrating empathy into our dialogue
(28:14) How to have empathy if you don't agree with someone
(31:27) Reminder about open and closed questions and how to avoid false yes and no answers
(34:52) Music - Firedance by Helefonix
(35:08) Drawing the exchange to a conclusion
(39:06) Respecting boundaries, asking permission to discuss a way forward
(40:39) If you only take one thing from this podcast, please let it be this...
(43:55) Music - We Belong Here by Helefonix
(44:10) Ends.